Even
More Detailed Information Available
Despite
all of the information on our web site, there are still
some unknowns when people receive their products. One customer
wrote to me and was concerned that while there was an owner's
manual included with his manganese/greensand
iron filter system, it did not pertain specifically
to greensand filters. Yet another customer contacted us
after purchasing a Terminator
iron removal system wondering which of the two empty
tanks was supposed to perform as the filter and which was
to be the air-mix tank. And while less frequent but still
occurring is the phone call asking why the softener
tank is delivered empty as opposed to filled.
All
valid questions. While the answers are certainly on the
web site in one location or another, there are obviously
times when it is not noticed or not found. That is why we
are starting a new campaign to compose specific instructions
for each of the products sold on our web site. These specific
instructions will be right next to the "Add To Cart"
button required to make the purchase. Because all of the
products we carry have been tested, installed, setup and
used by us, we have had intimate experience with them. We
can provide insights pertaining to specific controller configurations,
reverse osmosis
components and connections, testing
and monitoring equipment usage, setup instruction and
operation requirements.
We
started doing this when we kept getting questions about
the Fleck
model 7000 on demand water softener programming and
setup. While Fleck did a great job with their instruction
manual for the 7000, some people were not quite clear on
some aspects of it. So we posted a link that dealt in detailed
step-by-step programming of this control valve. The
Fleck
9000 has a wonderful revised setup manual but the updated
manual also includes instructions for the models 9100 and
9500 which may have confused some end users. So we came
up with a quick and easy setup page for those too.
Currently
we have specific setup information for the Fleck models
7000 and 9000 along with a detailed
assembly and setup page for water softeners and automatic
filters. We also have detailed assembly
and setup instructions for our greensand backwashing filters.
We are currently working on assembly and setup instructions
for the Terminator
iron filter systems and a guide to reverse osmosis filter
and membrane changing. All of these instructions are or
will be posted on the respective product's pages.
At
Water Value Company, we feel strongly that there should
be no disappointment or suprises when your equipment arrives.
We are proud of the equipment we sell and the manufacturers
we represent and we will continue to strive to ensure that
our customers are well informed and confident about their
dealings with us.
