| Thank
you for your purchase. We appreciate your business. Your order
will be processed immediatley upon PayPal approval. At that
time, an email confirmation will be sent to the email address
you provided to PayPal. If you made an error entering your
email address to PayPal, your Water Value confirmation and
tracking information may not arrive. If you forgot to include
options such as color and piping size with water softener
or auto-backwashing filter orders, simply reply to your Water
Value confirmation email with your requirements. Should you
have any questions, please contact us at support@watervalue.com
or call us at 1-616-897-0352
between 9am and 5pm Eastern time, Monday through
Saturday. Have your Water Value order number handy.
On single systems
and component orders, UPS Ground shipping is used. UPS Ground
is capable of providing tracking information as a free service.
When your order ships, we will receive a tracking number via
email that will be forwarded to the address you gave to us
through PayPal.
Important:
Because
our systems and components are shipped directly from the OEM
manufacturer in most cases, weekend and holiday orders may
be delayed. The manufactures and UPS Ground or R&L Carriers
exclude weekends and holidays from their shipping and delivery
projections.
For commercial
water treatment equipment or multiple residential system orders,
common carrier freight is used. These are normally mid-sized
trucks with hydraulic lift-gates on the back to provide delivery
to nearly any type of destination. UPS Ground shipping tracking
numbers will not be issued on these larger orders. We encourage
you to contact
us for the shipping status of larger orders. |
