Jan
19
Credit Card Fraud
January 19, 2007 |
It was bound to happen sooner or later. I had a woman call today, she had a very heavy accent but that’s not what was unusual. She wanted to buy a rather expensive RO system, and again, that’s not that unusual, but she wanted 5 of them. Again, not all that unusual, but when I told her that 5 of any water treatment system on our web site qualifies for a quantity discount, she was unable to give me a fax number or email address to send the quote to. Also, she insisted that I take her credit card number for payment yet she couldn’t provide me with an address to ship the products to not to mention a billing address.
Also, I have spent about 90% of my days with this company on the telephone with people over the last 5 years and I know “voice over IP” (VOIP) when I hear it.
I’ll be reporting this episode to the bank tomorrow morning as they were closed at the time I took this call. I just hope they catch these people. I don’t see how they can though because she would not leave me any contact information at all.
An important consideration here: If she had tried to order online (which is much more secure than the telephone in my opinion), we would at least have a shipping address and IP address which is much more than I got from her. Believe me, for security purposes, the 128 bit encryption offered by today’s web sites is the safest way to go if you’re giving out your credit card information. I’ll have another article to better explain that in the near future.
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