May
17
FedEx Shipments
May 17, 2007 |
We have had a few incidents with FedEx Home shipping recently and we are probably going to cease to use their service. What was exciting about FedEx was the fact that we could count on Saturday deliveries and they were also a full day faster getting product to our farthest destinations such as Florida and Texas. But this last incident and the damage to product as a result of it, are unacceptable.
It is perfectly understandable for a delivery driver have a bad day or even some bad luck. And during the Christmas season, with huge increases in shipping volume, damage from seasonal package handlers can be overlooked to a point, but inconsistent shipping charges and rough package handling on a more or less regular basis is not understandable. So while a decision has not been officially made as yet, we will most likely be using UPS Ground and USPS only beginning tomorrow. We will continue using R&L Carriers for our larger and multiple systems.
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