Jan
31
Another Record Set
January 31, 2007 | Leave a Comment
Yet another record day here at Water Value on Monday. There were a few systems ordered over the weekend but by far Monday was the busiest. And all orders shipped on time too, which is a good test of our systems and procedures. It’s comforting to know that we could handle at least twice that […]
Jan
23
Very Clever Customer
January 23, 2007 | Leave a Comment
I received an email from a customer concerning his Microline reverse osmosis system and which filters he should buy. I called him at the phone number he left and we got the RO matter straightened out right away. But then we started talking about another purchase he made from us about a month ago that […]
Jan
19
Credit Card Fraud
January 19, 2007 | Leave a Comment
It was bound to happen sooner or later. I had a woman call today, she had a very heavy accent but that’s not what was unusual. She wanted to buy a rather expensive RO system, and again, that’s not that unusual, but she wanted 5 of them. Again, not all that unusual, but when I […]
Jan
19
To Free Up A Phone Line
January 19, 2007 | Leave a Comment
I had an idea today. Actually, the idea didn’t pertain to today’s work load at all. The phone was relatively quiet and easy to keep up with. But I get complaints sometimes that our customers (more accurately, people asking general questions) have a hard time getting through on the phone. At any given time we […]
Jan
17
UPS Ground or FedEx Shipping?
January 17, 2007 | Leave a Comment
Water Value Company is also using FedEx Home delivery for many of our products. If you have a shipper preference when you purchase, there is a “Note To Seller” box on our shopping cart checkout form, just let us know.
Keep in mind that we will choose the quickest shipper for you. Also, FedEx is not […]
Jan
15
The Newest (and last) Water Value Blog
January 15, 2007 | 1 Comment
Welcome to the new Water Value blog. This one actually resides on the Water Value server so it won’t be moving anymore. Let me know what you think!