Jun
3
Logix Manuals on Backorder
June 3, 2008 | Leave a Comment
It appears that the service manuals for all of our Autotrol LOGIX controlled softeners/auto-filters were out of stock. We were not informed of this until now (2 weeks later). So to everyone that ordered a LOGIX controlled system; your service manuals are on the way.
These manuals are normally very well stocked, but even the manufacturer […]
Apr
7
Your Secure Online Purchase
April 7, 2008 | Leave a Comment
The subject of online payment does not pertain to water treatment, but it does have much to do with this web site and our business. There have been numerous comments about our current credit card processing service, Paypal. If we assume that no comment at all indicates satisfaction, then the vast majority of customers are […]
Nov
19
Clack WS-1
November 19, 2007 | Leave a Comment
There were several very good questions asked last week. Here are a few that should interest everybody.
Question: need to know of a store in the Edmond, OK. area that i can go into and see your Clack WS1 water softener.
thanks
Answer: This may seem like a complicated answer, but when you keep in mind that […]
Nov
2
Water Treatment Questions & Answers
November 2, 2007 | Leave a Comment
The following are quotes from our Contact form with answers to real questions. All personal information has been omitted and some spelling and grammar mistakes were corrected.
Question: Do you ship to Canada? Ontario specifically? I have tried and tried to source a system like your 56MR400 or a 70MR400 locally but despite living in a […]
Oct
1
Shipping To Canada?
October 1, 2007 | Leave a Comment
This is by far the most often asked question this past weekend. Now that the Canadian dollar is equal to or stronger than the US dollar, it makes more and more sense for Canadians to purchase from US web sites.
It should be noted here that the manufacturers of our water treatment products are all based […]
Sep
12
“How Long Will It Take To Get My Order?”
September 12, 2007 | 1 Comment
A frequently asked question if there ever was one. The best answer we can give is “as little time as possible”. That is our goal. Most orders ship within 24 hours. Some larger equipment orders may take an hour or two to test and assemble. If that is the case and your order is placed […]
Jun
6
Updates
June 6, 2007 | Leave a Comment
It appears that it has been quite a while since this was last updated, so I’ll list some of the things that have been going on.
Busy? You bet! We are still updating the filter section of the web site and I’m not sure if it’s coincidence or not, but the filter cartridge sales have more […]
May
29
Updating Filtration Section
May 29, 2007 | Leave a Comment
Currently we are updating the filter cartridge section of our web site. We are attempting to include digital photos of every cartridge we carry so that there are fewer unknowns for people attempting to purchase these types of water filtration. While the look of the filter section might change, the filters and prices will not, […]
May
17
FedEx Shipments
May 17, 2007 | Leave a Comment
We have had a few incidents with FedEx Home shipping recently and we are probably going to cease to use their service. What was exciting about FedEx was the fact that we could count on Saturday deliveries and they were also a full day faster getting product to our farthest destinations such as Florida and […]