May
17
The Local Dealer
May 17, 2010 | Leave a Comment
Your local water treatment company can provide you the exact same professional grade equipment that Water Value carries. They are professionally trained and experts at choosing the correct water treatment equipment for your particular needs. They can install and maintain your equipment as well as test the output of the equipment and make recommendations such […]
Jun
3
Logix Manuals on Backorder
June 3, 2008 | Leave a Comment
It appears that the service manuals for all of our Autotrol LOGIX controlled softeners/auto-filters were out of stock. We were not informed of this until now (2 weeks later). So to everyone that ordered a LOGIX controlled system; your service manuals are on the way.
These manuals are normally very well stocked, but even the manufacturer […]
Apr
7
Your Secure Online Purchase
April 7, 2008 | Leave a Comment
The subject of online payment does not pertain to water treatment, but it does have much to do with this web site and our business. There have been numerous comments about our current credit card processing service, Paypal. If we assume that no comment at all indicates satisfaction, then the vast majority of customers are […]
Nov
12
Information Overload
November 12, 2007 | Leave a Comment
With the advent of the Internet, information abounds. I was able to tune my guitar yesterday using a tone produced on a website - http://www.onlinetuningfork.com/ - to international concert pitch. I was able to pay my electric bill. We also looked up how much formula a 1 to 3 month old baby should be consuming […]
Nov
2
Water Treatment Questions & Answers
November 2, 2007 | Leave a Comment
The following are quotes from our Contact form with answers to real questions. All personal information has been omitted and some spelling and grammar mistakes were corrected.
Question: Do you ship to Canada? Ontario specifically? I have tried and tried to source a system like your 56MR400 or a 70MR400 locally but despite living in a […]
Oct
22
Product Warranty
October 22, 2007 | Leave a Comment
Warranty information which pertains to all of our water treatment system products is located on the same web page that you would purchase that particular product from. We also maintain a very service oriented satisfaction policy which is available for review on every section of the web site. Our main goal is customer satisfaction, which […]
Oct
12
Installation Notes
October 12, 2007 | 1 Comment
More and more often as sales increase, we are asked about installation instructions. Surprisingly, this is most often after the equipment is received by the customer. If you are able to locate and purchase the water treatment equipment that you need, rest assured that you will be able to find setup and assembly instructions for […]
Oct
1
Shipping To Canada?
October 1, 2007 | Leave a Comment
This is by far the most often asked question this past weekend. Now that the Canadian dollar is equal to or stronger than the US dollar, it makes more and more sense for Canadians to purchase from US web sites.
It should be noted here that the manufacturers of our water treatment products are all based […]
Sep
12
“How Long Will It Take To Get My Order?”
September 12, 2007 | 1 Comment
A frequently asked question if there ever was one. The best answer we can give is “as little time as possible”. That is our goal. Most orders ship within 24 hours. Some larger equipment orders may take an hour or two to test and assemble. If that is the case and your order is placed […]
Sep
5
Fleck Pentair Parts Price Increases
September 5, 2007 | Leave a Comment
Effective next week and in the coming months, prices on Fleck/Pentair prices are going up. This means that if you are looking at a Fleck water softener system, now would be a good time to buy it.
Some of the prices will not be increasing until the end of the year, but the parts, components and […]