Apr
7
Your Secure Online Purchase
April 7, 2008 | Leave a Comment
The subject of online payment does not pertain to water treatment, but it does have much to do with this web site and our business. There have been numerous comments about our current credit card processing service, Paypal. If we assume that no comment at all indicates satisfaction, then the vast majority of customers are […]
May
15
Quick Note From The Road
May 15, 2007 | Leave a Comment
Half of us are at the GE Dealer Expo for the new stainless steel control valve demonstrations and training. Once I know any more about them, I’ll post it here.
BAD storm on the way down but the weather is okay now. All orders shipping 2 hours after placed! This new equipment we have is going […]
May
8
More Training
May 8, 2007 | Leave a Comment
On May 15th and 16th, we will be training for Autotrol (GE Water & Process Technology) in Indiana for their latest control valve offerings and the LOGIX and Merlin RO systems. While the office staff that takes care of emails and product orders will be at work and busy, there will be no phone support […]
May
1
Growing Pains
May 1, 2007 | Leave a Comment
No excuses, but we now have a new phone system, new computers and new software. We will also be training new employees and some of the old ones - like myself - will be training as well. This is all to be expect what with all of the rapid growth that has been going on […]
Apr
12
The New Water Weekly
April 12, 2007 | Leave a Comment
Welcome to the first issue of the new Water Weekly by WaterValue.com.
Since 2003, we have been publishing a weekly newsletter on the web site that was compiled from questions phoned in by customers and prospective customers. We would take the most often asked questions and popular issues and write answers and advice based on our […]
Feb
28
Be Careful Out There
February 28, 2007 | Leave a Comment
I just received a call from a “customer” wanting to know when his GE Merlin RO system was going to ship. He did not have his order number so I had to look him up by last name. But I did not find his last name. Long story short, he ordered from another company and […]
Jan
19
Credit Card Fraud
January 19, 2007 | Leave a Comment
It was bound to happen sooner or later. I had a woman call today, she had a very heavy accent but that’s not what was unusual. She wanted to buy a rather expensive RO system, and again, that’s not that unusual, but she wanted 5 of them. Again, not all that unusual, but when I […]